Define and update benefit metrics

While it is not mandatory that benefits metrics align with the parent goal metrics, you can define a specific set of metrics for each benefit. 

Tangible, or quantitative benefits can be defined with specific targets for revenue, cost, percentage change, or some other quantifiable numeric measurement in a defined time frame.  Intangible benefits simply have a statement of benefit and a defined time frame.
 

To define and update benefit metrics:

1. Select and find the benefit you wish to define a metrics for.
    
2. Click on the appropriate benefit from the list.
    
3. Select the Strategic Goal/Metrics tab
    
4. Define the Tangible Benefits metrics in the right pane; or
    
5. Define the Intangible Benefits in the right pane
    
6. Click Save & Close.
    

Download Job Aid: Creating and maintaining benefits