Understanding administration boundaries in Altus

Altus is built on the Microsoft Power Platform, which means administration and configuration activities are distributed across multiple layers:

  • Altus application settings (in-app)
  • Power Platform / Dataverse (environment level)
  • Microsoft 365 / Entra ID (identity & access)
  • Power BI (Insights and reporting)
As a result, not all administrative tasks are managed directly within Altus, and different privileges and skillsets are required depending on where the task is performed.

Important: If your organisation has upgraded from a Microsoft Project Online-based solution, refer to the following section of the upgrade guide for additional context on administration and configuration differences: https://help.altus.pro/en/article/upgrading-from-microsoft-project-online-to-altus#-10.-general-settings-and-administration


Important: Not All Settings Are Self-Service

While Altus supports low-code / no-code configuration, this does not mean all areas are fully self-service.

Based on Altus guidance and administration modelling:

  • Some configurations are safe for self-service within Altus
  • Some require elevated platform-level access (Power Platform / Power BI / M365)
  • Others require specialist knowledge and engagement with your implementation partner

⚠️ Many advanced configuration and customisation activities are not recommended to perform without prior guidance from your technical support or implementation partner.

This is particularly important as users familiar with other platforms may assume all settings are self-service—but in a Power Platform solution like Altus, governance and solution integrity must be maintained.


Administration Responsibility Model

The table below outlines how administration tasks are typically distributed:


In-App (Altus Settings – Self-Service)

Area

Example Tasks

Required Role

System Configuration

Feature toggles, UI settings, behaviour controls

Altus Admin User

Project Configuration

Project types, forms, views, fields (limited scope)

Altus Admin User

Resource Settings

Timesheets, resource behaviour

Altus Admin User

Configuration Settings

System-wide behaviour tuning

Altus Admin User

These are generally safe self-service areas and do not require deep Power Platform expertise


Platform-Level (Power Platform / Admin Centre)

Area

Example Tasks

Required Role

Security Roles

Create/edit roles, assign permissions

System Administrator

Users & Teams

Group-based access, Dataverse teams

System Administrator

Business Units

Data access hierarchy

System Administrator

Environment Settings

Environment-level configuration

Power Platform Admin

⚠️ These are managed in:

  • Power Platform Admin Centre
  • Power Apps (make.powerapps.com)

👉 Require platform-level access and understanding of Dataverse security


Identity & Access (Microsoft 365 / Entra ID)

Area

Example Tasks

Required Role

User Accounts

Create/manage users

M365 Admin

Security Groups

Group-based access control

Entra ID Admin

Group Membership

Onboarding/offboarding users

Entra ID Admin

⚠️ These drive access into Altus but are fully external to the application


Reporting & Insights (Power BI)

Area

Example Tasks

Required Role

Workspace Access

Grant Member/Viewer access

Workspace Admin

Dataset Management

Refresh schedules, updates

Dataset Owner

Report Publishing

Upload/update PBIX reports

Power BI Admin / Member

⚠️ Required for:

  • Access to Insights dashboards
  • Embedded reporting within Altus


Advanced Customisation (Guided / Partner-Led)

Area

Example Tasks

Required Skillset

Solution Customisation

Forms, tables, views, logic

Power Apps / Dataverse expertise

Integrations

External systems, APIs

Developer / Architect

Advanced UI / Components

PCF controls, JavaScript

Developer

Solution Management

Managed/unmanaged solutions

Extended Admin

Automation

Power Automate flows, BPFs

Power Platform expertise

These areas are typically not for beginner administrators and require strong applied knowledge of Microsoft Power Platform services.


Key Principles

1. Altus ≠ All Administration

Altus provides application-level configuration, but:

  • Identity, security, and reporting are managed externally
  • Full administration spans multiple Microsoft platforms


2. Self-Service Has Boundaries

While some changes can be made directly:

  • Not all changes are safe or supported for self-service
  • Some require structured governance and technical validation


3. Role-Based Access Matters

Different activities require different roles, including:

  • Altus Admin User
  • System Administrator
  • Power BI Workspace Owner
  • Solution Customizer

These roles span different platforms and responsibilities.


4. Use a Governed Approach

Organisations should:

  • Define who manages each layer
  • Use group-based access (Entra ID)
  • Align Altus, Power Platform, and Power BI access models
  • Engage implementation partners for advanced changes


When to Engage Your Implementation Partner

You should seek guidance when:

  • Making structural changes to the data model
  • Introducing new integrations
  • Customising business logic or workflows
  • Modifying reporting architecture
  • Implementing advanced UI or automation

👉 These changes can impact:

  • Data integrity
  • Security
  • Upgrade compatibility
  • Long-term maintainability


Summary

Altus administration is a shared responsibility model across multiple platforms.

  • ✅ Use Altus settings for routine configuration
  • ⚙️ Use platform tools for security and environment control
  • 📊 Use Power BI for Insights access and reporting
  • 🛠️ Engage experts for advanced customisation


Altus Help Centre